Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
How understanding the human mind might save the world from CO2
What will solve climate change? Will it be technology? Policy? A growing number of researchers and activists say it’s what’s behind it all: people. And understanding...
From Putting People First
EU ministers: accessible, interactive and customised online public services in Europe by 2015
EU press release (link): EU ministers have committed to developing smarter online public services for citizens and businesses by 2015. The Commission has welcomed...
From Putting People First
Designing social interfaces: overview and practical techniques
Dmitry Fadeyev, founder of the Usability Post blog, wrote an article for Smashing Magazine “to demonstrate the power of social interface design”. he standard approach...
From Putting People First
Various articles on the power of the mobile phone in emerging markets
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be...
From Putting People First
Report on Service Design Network conference 2009
Lucy Kimbell, who is a Clark Fellow in Design Leadership at Sa
From Putting People First
Book: Prototyping, a practitioner
Prototyping A Practitioner’s Guide to Prototyping By Todd Zaki Warfel Rosenfeld Media, November 2009 Available in paperback and digital package (1-933820-21-7),...
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Recipes for disaster
Over the last months Experientia collaborator Irene Cassarino has been working intensively on the preparation of Experientia’s Low2No project in Helsinki, Finland...
From Putting People First
Meet Microsoft
Microsoft Corp. is counting on Ms. Larson-Green, its head of Windows Experience, to deliver an operating system that delights the world’s PC users as much as its...
From Putting People First
Nokia has designs on India
Nokia’s senior design specialists are touring India to discover how Indians use cellphones. Leslie D’Monte reports for New Delhi’s Business Standard. Jhanvi Madan...
From Putting People First
The social dimension of environmental sustainability
Experientia collaborator Irene Cassarino went yesterday to the international “The social dimension of environmental sustainability
From Putting People First
Singapore on design possibilities for tomorrow
The Singapore Design Festival, running November 20-30, now themed “Design 2050: Possibilities for Tomorrow,” , is also continuing its quest to improve people’s...
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Matt Webb presentation at UX Week 2009 (video)
Matt Webb of Berg was one of the speakers at UX Week 2009, a conference in San Francisco organised by Adapative Path. In his presentation “Design Is In Your Hands...
From Putting People First
Designing for a sustainable world
To celebrate World Usability Day 2009, System Concepts has put together a video podcast exploring how different stakeholders can enhance the user experience of...
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Towards human-centred knowledge management tools
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth...
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Nokia The Way We Live Next 3.0
The third edition of Nokia’s The Way We Live Next conference took place yesterday and today in Espoo, Finland. Nokia’s blog, Nokia Conversations, reports on a few...
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Using ethnography to improve user experience
Bonny Colville-Hyde of CX Partners has written a good introductory article on the value of ethnographic research. How can you ensure your service stands out from...
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Accenture says tech-driven approach to CE innovation outdated
Consumer electronics companies must rethink the old technology-driven approach to innovation because industry convergence has made this model obsolete, claims a...
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How to create a long-tail user experience
Andrew Maier of UXBooth reflects on how to cultivate (or dissolve) a community, or in other words how to create a long-tail user experience. Websites are social...
From Putting People First
User stories: a strategic design tool
Collaborative design methods play a key role in aligning team members towards a shared and strategic project vision. In this article Penny Hagen and Michelle Gilmore...
From Putting People First