Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Case study: NPR.org
On July 27, 2009, National Public Radio (NPR) relaunched the website www.npr.org through the efforts of its in-house design team and interactive agency Schematic...
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Intel
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special...
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The currency revolution
The Wall Street Journal looks at the rise of alternative currencies: “The weak dollar. A Federal Reserve constantly being second-guessed. It
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What
Frank Spillers, a usability consultant, looks at the hot topic of Augmented Reality from a user experience point of view, shows some examples, and highlights the...
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Understanding what drives profits for agents
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially)...
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Social science meets technology in next-generation jobs
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web...
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Awareness is everything
Jamais Cascio argues on Fast Company that, as our various electronic devices gain more and more sensory awareness, we open up the potential for entirely new forms...
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Organizational Culture 101: a practical how-to for interaction designers
“To navigate the landscape of organizational culture interaction designers need a set of practical tools, language & knowledge drawn from the world of cultural...
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Josephine Green and Ezio Manzini featured in Philips magazine
From pyramids to pancakes The era of elitism, top-down management and deterministic ideals is over. We are now living in an age of social innovation and sustainability...
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OPEN digital experience design: a strategic, trends-based approach
A recent article by Nita Rollins on DMI’s Digital Management Review: “As the Web has matured, brand relationships have become ever more dynamic. Nita Rollins outlines...
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All learning processes can be supported through mobile phones
Abhijit Kadle explains how the mobile phone can easily be used as a learning tool: “Like all communication and computing devices, mobile phones can be used to learn...
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The value of information
Oliver Reichenstein, a Tokyo-based information architect, explores the value of information: “While producing information costs money, information as such doesn
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Eva Hornecker on tangible interaction
Eva Hornecker explains on interaction-design.org the evolving concept of Tangible Interaction. “Broadly, Tangible Interaction encompasses user interfaces and interaction...
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Exploring first-time internet use via mobiles in a South African women
Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, has submitted a paper — together with Shikoh Gitau and...
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Donald Norman on products as services and experiences
Donald Norman’s latest column for Interactions Magazine explores systems thinking and service design. “A product is actually a service. Although the designer, manufacturer...
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Experientia
One of our staff members, senior designer Luca Troisi, worked previously in the yachting industry and has not forgotten those roots when he joined Experientia....
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The architect of experience
Paula Wallace, president of the Savannah College of Art and Design, interviews Peter Fossick, who is the coordinator of a new program in service design at the college...
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The rise of the super fakes
What happens when a large % of your target market wants your brand cachet but is happy with a decent-enough quality fake? Nokia
From Putting People First