Communications of the ACM
Refine your search:
How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Steve McCallion on customer experience
Steve McCallion, the executive creative director at Ziba Design, is a bright man whom I had the pleasure of meeting during a service design event in Brussels in...
From Putting People First
Physical interaction
Rob Tannen, chair of the Human Factors Professional Interest Section of the Industrial Designers Society of America, has published two thoughtful posts – i.e. recommended...
From Putting People First
Your next cell phone
This MIT Technology Review special report on the future of telephony contains more articles than you can possibly read: A smart phone built on web tools Palm’s...
From Putting People First
Book: Designing services with innovative methods
Designing Services with Innovative Methods Miettinen, Koivisto (eds.) 272 pages, colour illustration, soft cover, 2009 This book presents the emerging and increasingly...
From Putting People First
Wallet of the future? Your mobile phone
According to CNN, mobile phones in the United States will be able – within five (5!) years – to make electronic payments, open doors, access subways, clip coupons...
From Putting People First
LG launches Islamic Phone
LG Electronics (LG) launched two new handsets exclusively equipped with Islamic features. “Launching across the region this August, pan-Arab consumers will benefit...
From Putting People First
How smartphones are transforming our lives
Richard Fisher reflects in the New Scientist on how mobile applications are changing the way we live. “While gaming still accounts for the lion’s share of app activity...
From Putting People First
Augmented reality in Africa
Jonathan Gosier, a software developer, writer and social entrepreneur in Kampala, Uganda, shares his ideas on what augmented reality could mean for Africa. “Already...
From Putting People First
Automakers bring the future into focus
Don Hammonds of the Pittsburgh Post-Gazette reports on the use of market research and ethnographic observations by car manufacturers: “The tool that most people...
From Putting People First
BBC Online shares its usability and accessibility methodologies
The User Experience Design blog reports that Jonathan Hassell of BBC online shared a presentation on the challenges and methodologies of the company
From Putting People First
Opinion piece on the value of mobile phones in schools
Juliette LaMontagne argues on the Design Observer that mobile devices aren’t distractions in schools; they’re machines for learning. “When it comes to technology...
From Putting People First
Observations on poor people using mobile financial services
CGAP has published a brief entitled “Poor People Using Mobile Financial Services: Observations on Customer Usage and Impact from M-PESA”. “Despite growing agreement...
From Putting People First
Mobile phones drive health IT innovation in developing countries
Paula Fortner, iHealthBeat senior staff writer, reports on how innovative mobile technologies are helping to fundamentally transform health care in many developing...
From Putting People First
Africa
Millions of Africans are using mobile phones to pay bills, move cash and buy basic everyday items. So why, asks the BBC, has a form of banking that has proved a...
From Putting People First
Surveying the use of mobile phones in education worldwide
Michael Trucano explains on the World Bank’s EduTech blog why the World Bank will be kicking off a study next month looking at “The Use of Mobile Phones in Education...
From Putting People First
BBC Digital Revolution blog
The new BBC Digital Revolution blog explores the way the web is changing our lives. Some recent posts: Tim Berners-Lee on the web and the developing world It’s...
From Putting People First
Predicting what mobile phones will do for us next
Cambridge Design Partnership and Instrata, a Cambridge-based user experience specialist, recently teamed up to approach mobile communications innovation from the...
From Putting People First
A manifesto for slow communication
The Wall Street Journal has published an excellent manifesto by John Freeman, the acting editor of Granta magazine, on the need for slow communication. “We will...
From Putting People First
Participle test driving a new youth services model
Participle, the UK social design consultancy, is doing on-the-ground testing of a new model for universal youth services. According to Sarah Schulman, it
From Putting People First