Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
The Brooklyn Dollar
Fast Company explores what neighbourhood currency would look like: “Hyper-localized currencies have been popping ever since the economy went sour–not surprising...
From Putting People First
Steve McCallion on customer experience
Steve McCallion, the executive creative director at Ziba Design, is a bright man whom I had the pleasure of meeting during a service design event in Brussels in...
From Putting People First
Physical interaction
Rob Tannen, chair of the Human Factors Professional Interest Section of the Industrial Designers Society of America, has published two thoughtful posts – i.e. recommended...
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Your next cell phone
This MIT Technology Review special report on the future of telephony contains more articles than you can possibly read: A smart phone built on web tools Palm’s...
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Book: Designing services with innovative methods
Designing Services with Innovative Methods Miettinen, Koivisto (eds.) 272 pages, colour illustration, soft cover, 2009 This book presents the emerging and increasingly...
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Wallet of the future? Your mobile phone
According to CNN, mobile phones in the United States will be able – within five (5!) years – to make electronic payments, open doors, access subways, clip coupons...
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LG launches Islamic Phone
LG Electronics (LG) launched two new handsets exclusively equipped with Islamic features. “Launching across the region this August, pan-Arab consumers will benefit...
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How smartphones are transforming our lives
Richard Fisher reflects in the New Scientist on how mobile applications are changing the way we live. “While gaming still accounts for the lion’s share of app activity...
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Augmented reality in Africa
Jonathan Gosier, a software developer, writer and social entrepreneur in Kampala, Uganda, shares his ideas on what augmented reality could mean for Africa. “Already...
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Automakers bring the future into focus
Don Hammonds of the Pittsburgh Post-Gazette reports on the use of market research and ethnographic observations by car manufacturers: “The tool that most people...
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BBC Online shares its usability and accessibility methodologies
The User Experience Design blog reports that Jonathan Hassell of BBC online shared a presentation on the challenges and methodologies of the company
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Opinion piece on the value of mobile phones in schools
Juliette LaMontagne argues on the Design Observer that mobile devices aren’t distractions in schools; they’re machines for learning. “When it comes to technology...
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Observations on poor people using mobile financial services
CGAP has published a brief entitled “Poor People Using Mobile Financial Services: Observations on Customer Usage and Impact from M-PESA”. “Despite growing agreement...
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Mobile phones drive health IT innovation in developing countries
Paula Fortner, iHealthBeat senior staff writer, reports on how innovative mobile technologies are helping to fundamentally transform health care in many developing...
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Africa
Millions of Africans are using mobile phones to pay bills, move cash and buy basic everyday items. So why, asks the BBC, has a form of banking that has proved a...
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Surveying the use of mobile phones in education worldwide
Michael Trucano explains on the World Bank’s EduTech blog why the World Bank will be kicking off a study next month looking at “The Use of Mobile Phones in Education...
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BBC Digital Revolution blog
The new BBC Digital Revolution blog explores the way the web is changing our lives. Some recent posts: Tim Berners-Lee on the web and the developing world It’s...
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Predicting what mobile phones will do for us next
Cambridge Design Partnership and Instrata, a Cambridge-based user experience specialist, recently teamed up to approach mobile communications innovation from the...
From Putting People First
A manifesto for slow communication
The Wall Street Journal has published an excellent manifesto by John Freeman, the acting editor of Granta magazine, on the need for slow communication. “We will...
From Putting People First