Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Service design
The UK service design consultancy live|work is working with the United Nations Institute for Disarmament Research (UNIDIR) to design better community security services...
From Putting People First
Web Squared: when Web 2.0 meets Internet of Things
Richard MacManus reports on ReadWriteWeb that Tim O’Reilly and John Battelle released a white paper entitled Web Squared: Web 2.0 Five Years On, which focuses on...
From Putting People First
The information architecture of social experience design
Christian Crumlish, curator of the Yahoo! Design Pattern Library and author of The Power of Many, describes the patterns that are relevant when adding a social...
From Putting People First
A user perspective on mobile banking in Tanzania
Gunnar Camner and Emil Sj
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From chasm to convergence
Johnathan Bonnell and Jason Theodor explain in a two part series on Experience Matters how technology is increasingly closing the gap between manufacturers and...
From Putting People First
Book: The myth of digital democracy
The Myth of Digital Democracy by Matthew Hindman Princeton University Press, 2008 Paperback, 198 pages Abstract: Is the Internet democratizing American politics...
From Putting People First
Learning from games: a language for designing emotion
Joe Lamantia, an Amsterdam based experience architect, discussed the role of emotion in game design. In his article, Lamantia draws heavily on the work by Nicole...
From Putting People First
Technology will allow us to become digital nomads
Technology pundit Mike Elgan says on Nokia’s IdeasProject that we’re evolving a new paradigm for the workplace as technology makes it easier for white collar workers...
From Putting People First
Designing waits that work
The MIT Sloan Management Review has published Donald Norman’s paper ‘Designing Waits That Work‘ (available for $6.50). It is based on a 2008 paper by Norman, entitled...
From Putting People First
An interview with Eric von Hippel
Scott Wilson interviewed Prof. Eric von Hippel of MIT
From Putting People First
Nokia in trouble? How fast can a mobile device giant react?
Fascinating and seemingly very realistic tale on the potential of Nokia (and other device manufacturers) to be able to react to the introduction of the iPhone in...
From Putting People First
Experience sampling on the iPhone
Can the Apple iPhone measure your happiness, asks Jenna Wortham on the New York Times Bits blog. “Matt Killingsworth, a doctoral candidate in psychology at Harvard...
From Putting People First
User research at Apple
In a truly excellent article, entitled “You can’t innovate like Apple”, Alain Breillatt also discusses Apple’s approach to user research. “While I
From Putting People First
People will be able to control and federate their own data
John Clippinger, who directs the Law Lab at Harvard University, predicts, in this video on Nokia’s IdeasProject, a huge shift over the next one to two years in...
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Stanford seminars on people, computers and design
“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on...
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What is the interest created by conversational currency?
As the world moves to accommodate
From Putting People First
Conceptual consumption
An article in the New York Times Magazine brought me to an interesting article by behavioural economist Daniel Ariely, who has been featured previously on this...
From Putting People First
How wired gadgets encroach on privacy
With every high-tech gadget we buy, we give up a little more privacy. Many devices today are in constant communication with their manufacturer. And it’s not just...
From Putting People First