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New report on service design impact in public sector
From Putting People First

New report on service design impact in public sector

In this free report (pdf, 109 pages), the Service Design Network – in collaboration with the Netherlands Enterprise Agency – has identified five different areas...

IKEA/Economist Group (EIU) study focuses on the new ‘American Dream’ today
From Putting People First

IKEA/Economist Group (EIU) study focuses on the new ‘American Dream’ today

Press release – September 21, 2016 Discovering the New American Dream, an Economist Intelligence Unit (EIU) report sponsored by IKEA US shows that the AmericanIKEA...

Upcoming conference on design & sustainable innovation for smart cities
From Putting People First

Upcoming conference on design & sustainable innovation for smart cities

Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT...

[Book] From Notes to Narrative
From Putting People First

[Book] From Notes to Narrative

From Notes to Narrative: Writing Ethnographies that Everyone Can Read by Kristen Ghodsee The University of Chicago Press 2016, 160 pages Ethnography centers on[Book]...

Mozilla’s Open Innovation Toolkit
From Putting People First

Mozilla’s Open Innovation Toolkit

Mozilla’s Open Innovation Toolkit is a community sourced set of practices and principles for incorporating human-centered design into your product development process...

[Book] Org Design for Design Orgs
From Putting People First

[Book] Org Design for Design Orgs

Org Design for Design Orgs: Building and Managing In-House Design Teams By Peter Merholz and Kristin Skinner Publisher: O’Reilly Media August 2016, 198 pages Design...

Behavioral economics, UX design and insurance
From Putting People First

Behavioral economics, UX design and insurance

The key to unlocking the insurance industry, writes Richie Hecker in TechCrunch, is understanding behavioral economics. The most successful players in insurance...

Interaction Design is dead. What now?
From Putting People First

Interaction Design is dead. What now?

Ralph Ammer argues that interaction design is based on technological thinking and restricted to profitable applications, and proposes a new direction, which heInteraction...

Flaws of the Smart City – A design friction kit
From Putting People First

Flaws of the Smart City – A design friction kit

Flaws of the Smart City is a critical, workshop-tailored kit to explore the dark faces of the so-called Smart Cities. As any hardware or software piece, the connected...

Study says aggressive drivers see autonomous cars as easy prey
From Putting People First

Study says aggressive drivers see autonomous cars as easy prey

Aggressive drivers are looking forward to sharing the road with autonomous cars as they believe they can cut in front of them easily. This is how Peter Campbell...

New Masters in Interaction Design in Italy
From Putting People First

New Masters in Interaction Design in Italy

Gillian Crampton Smith (among others former director of the legendary Interaction Design Institute Ivrea) and Philip Tabor (among others fomer director of the Bartlett...

IFTF uncovers seven new worker archetypes of the on-demand economy
From Putting People First

IFTF uncovers seven new worker archetypes of the on-demand economy

Institute for the Future, the Caiifornia-based independent, nonprofit strategic research group, releases a new report aimed at gaining a deeper understanding of...

The Adaptive Reuse Toolkit
From Putting People First

The Adaptive Reuse Toolkit

The Adaptive Reuse Toolkit – How Cities Can Turn their Industrial Legacy 
into Infrastructure for Innovation and Growth by Matteo Robiglio Policy Paper, September...

Health as a social movement
From Putting People First

Health as a social movement

Last week, the UK innovation charity Nesta launched a new report, Health as a Social Movement: The Power of People in Movements. It illuminates the value and role...

[Book] The Stuff of Bits
From Putting People First

[Book] The Stuff of Bits

The Stuff of Bits – An Essay on the Materialities of Information By Paul Dourish MIT Press, April 2017 264 pages The central topic of The Stuff of Bits is the materialities...

Three new reports on behavioural science applied to policy making
From Putting People First

Three new reports on behavioural science applied to policy making

European Commission There is growing recognition that behavioural insights (BIs) by shedding light on how people actually make choices help deliver more effective...

[Book] The Cyber Effect
From Putting People First

[Book] The Cyber Effect

The Cyber Effect: A Pioneering Cyberpsychologist Explains How Human Behavior Changes Online Dr. Mary Aiken Spiegel & Grau, August 2016 400 pages A groundbreaking...

Better decisions by design: applied behavioral science
From Putting People First

Better decisions by design: applied behavioral science

Can we design a decision aid that gives us health information we need and counters our biases so that we end up more knowledgeable and confident in our preference...

Bruce Sterling and Jasmina Tesanovic on the home of the future
From Putting People First

Bruce Sterling and Jasmina Tesanovic on the home of the future

Jasmina Tesanovic (previously) and Bruce Sterling did a residency at The Arthur C. Clarke Center for Human Imagination at UCSD (San Diego, USA), working with the...

Great engine, but the fuel seems poor. Discussing insight development in corporate marketing
From Putting People First

Great engine, but the fuel seems poor. Discussing insight development in corporate marketing

The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational...
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