Blogroll | Communications of the ACM

From Putting People First

The new face of behavioral change in healthcare

Glen de Vries argues that tracking basic biology can create positive reinforcements for health-related behaviors?. Yet, he is faced with a challenge: those whoThe... Experientia
From Putting People First | February 16, 2016 at 04:29 AM

From Putting People First

Experts fear wearables going down path of misguided user research

A recent study showed that in early wearable app development, the lack of identifying the user scenarios resulted in too much focus on technology and neglecting... Experientia
From Putting People First | February 16, 2016 at 03:04 AM

From Putting People First

“How we used design research to launch The New York Times en Español”

A year ago Juliette Melton led a design research field project to explore how The Times could best share its journalism with the Spanish-speaking world. What the... Experientia
From Putting People First | February 13, 2016 at 10:28 AM

From Putting People First

[Paper] Understanding user motivations and drawbacks related to product repair

Understanding User Motivations and Drawbacks Related to Product Repair By Nazli Terzioglu, Dan Lockton, Clare Brass (Royal College of Arts) Conference Paper, Sustainable... Experientia
From Putting People First | February 13, 2016 at 10:17 AM

From Putting People First

The secret UX issues that will make (or break) self-driving cars

In an unassuming research lab, Volkswagen is solving problems that Tesla and Google haven’t come close to cracking. Cliff Kuang reports for Fast Company. In his... Experientia
From Putting People First | February 2, 2016 at 12:30 PM

From Putting People First

Do patients really want to be empowered?

Katherine Benjamin, digital services manager at NHS England, asks some clever questions in this Medium piece: “Digital health services and wearable technologies... Experientia
From Putting People First | February 2, 2016 at 12:01 PM

From Putting People First

Is design thinking the next big thing for U.S. power?

The U.S. Army is already using design thinking to inform its battle doctrine, and now voices go up to apply it to US foreign policy as well. Design Thinking Comes... Experientia
From Putting People First | January 30, 2016 at 05:21 AM

From Putting People First

Design thinking for museums

The Design Thinking for Museums site is the outcome of a 2012 partnership between the San Francisco Museum of Modern Art (SFMOMA) and Stanford’s Hasso PlattnerDesign... Experientia
From Putting People First | January 30, 2016 at 05:02 AM

From Putting People First

[Book] Asian Perspectives on Digital Culture

Asian Perspectives on Digital Culture: Emerging Phenomena, Enduring Concepts Edited by Sun Sun Lim, Cheryll Soriano Routledge, 2016 214 pages Abstract In Asia,[Book]... Experientia
From Putting People First | January 30, 2016 at 04:47 AM

From Putting People First

[Report] Consumers more frustrated by smart home apps than devices

New report by Argus Insights suggests disappointing apps break user experience, may cause decline in consumer delight over time. The Smart Home ecosystem comprises... Experientia
From Putting People First | January 29, 2016 at 04:10 AM

From Putting People First

Replacing Personas with Characters

Because personas focus on creating a story made up of a customer’s attributes, instead of a story that explains a purchase, personas leave the brain in a unsatisfied... Experientia
From Putting People First | January 29, 2016 at 01:11 AM

From Putting People First

Solving health care problems through design methodology

Stephen Klasko (an MD with an MBA, CEO of Jefferson Health System and Thomas Jefferson University) and Bon Ku (MD, a professor of emergency medicine at Thomas Jefferson... Experientia
From Putting People First | January 29, 2016 at 01:02 AM

From Putting People First

The Power of Privacy – documentary film

In this half-hour film (commissioned by The Guardian and Silent Circle), Aleks Krotoski travels the world to undergo challenges that explore our digital life in... Experientia
From Putting People First | January 28, 2016 at 07:16 AM

From Putting People First

Human-machine interactions and the coming age of autonomy

Melissa Cefkin is a Principal Scientist & Design Anthropologist at Nissan Research in Silicon Valley where she explores the potential of having autonomous vehicles... Experientia
From Putting People First | January 27, 2016 at 06:28 AM

From Putting People First

Remaking Ford into a user-experience driven company

Ford CEO Mark Fields recently declared that Ford would be remade as a user-experience driven company: “We have obviously a lot experience in the car business, over... Experientia
From Putting People First | January 27, 2016 at 06:06 AM

From Putting People First

The privatization of human rights: illusions of consent, automation and neutrality

The privatization of human rights: illusions of consent, automation and neutrality by Emily Taylor Published by the Centre for International Governance Innovation... Experientia
From Putting People First | January 27, 2016 at 03:51 AM

From Putting People First

The computational anthropologist

When people think of quantitative analytics, big data, and statistics, they rarely picture an anthropologist. The truth is that although anthropology is well known... Experientia
From Putting People First | January 26, 2016 at 02:28 PM

From Putting People First

Designing for Crisis, Design for Real Life

It’s easy to design for the idealized user, someone who’s smart, calm, and informed. It’s less easy, and thus more important, to design for a more realistic user... Experientia
From Putting People First | January 26, 2016 at 05:02 AM

From Putting People First

[Book] Every Thing We Touch: A 24-Hour Inventory of Our Lives

Every Thing We Touch: A 24-Hour Inventory of Our Lives [Tumblr page] by Paula Zuccotti Viking Books, November 2015 256 pages What’s the first thing we touch when... Experientia
From Putting People First | January 26, 2016 at 02:24 AM

From Putting People First

The grand illusion of empowerment

Financial times journalist/anthropologist Gillian Tett deconstructs the idea that the internet hands power to the people. In fact, she writes, in most countries... Experientia
From Putting People First | January 24, 2016 at 05:03 AM