Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From The Eponymous Pickle
Customer Service and Technology
You need both. In Customerthink: " ... A recent article on RetailWire.com posed a question about which of two customer loyalty strategies delivered greater ROI...
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Servicing with Augmented Reality
A service example with augemented reality. This was our first proposed kind of AR application in manufacturing maintenance. Did not succeed, but at the time...
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Need for Metadata Services
I was introduced to the problem last year. The need for a means for systematically collecting key contextual data. To make the data of more value, for a longer...
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Multi Person Virtual Reality
Microsoft Lab research. Not of the Second Life style, but wearing head sets and exploring a common space. Look forward to seeing Hololens in more practical applications...
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Amazon Getting Fast Feedback
In the Verge: I like the idea of a company getting frequent feedback from its employees. Providing you can do something with the results. Gathering trends,...
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City Building Games. In the Enterprise.
I mention this not because I am a Sim City game player, but because I was asked several times to figure out how I could build something similar to model the enterprise...
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Insead Knowledge Resources
A friend is connected, Insead Knowlege, worth a closer look. "The Business School of the World ... ". Beyond the social, leveraging communities. And their...
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CPG Innovation and Complexity
In the WSJ: Have only rarely seen this kind of analysis mentioned externally:" .... Consumer product companies don't account for the cost and complexity new products...
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Tag Management Systems
Brought to my attention, Tag Management Systems. To compete in an age where customers are empowered to engage with content on their own terms, brands must impress...
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Agricultural Data Analytics
Have been examining the interaction of agriculture and data analytics. Clearly many new opportunities. Detailed mapping, location awareness, process management...
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More than just MOOCs
In the CACM: A failure of Massive Open Online Education? What's wrong? The last letter is C, or Courses. I agree that education is not just a pile of accessible...
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Comparision of Analytic Disciplines
A useful comparative look at analytic disciplines. Reasonable descriptions, also pointers to more resources in each. Shows some of the confusion that is coming...
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Amazon Announces AWS Quicksight
Have subcribed to AWS for a time, and the beta of this, good effort:Amazon Announces QuickSight - Business Intelligence for Big Data on AWS by Matt KapilevichThroughout...
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Education and Industry
Challenge: Is education servicing employment? What is working and what is failing? Had been on an advisory group for years that sought out how to adjust curriculum...
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Get Your Audience to Remember
Getting an Audience to Remember Your Presentationby Art MarkmanLots of articles about giving good presentations focus on structure and style. Tips focus on theAt...
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Mobile is the New Front Door
From Think with Google:For Target, Mobile Is the New Front DoorToday, 98% of Target's customers shop digitally, and three-quarters of them start their experience...
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Decision Scientists Need Game Theory
Good short piece in DSC by William Vorhies, on the interaction of analytics and game theory. And more generally how decisions and risk can be linked to analytical...
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Linkedin Elevate for Enterprise Content Sharing
Interesting play. Talked to them about this when in the enterprise. My own experience with Linkedin, primarily with Groups and Mail, is that Linkedin has an awkward...
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Shopper Time Management
Excellent piece on a favorite topic. Including a number of good discussion comments. My favorite expert on this, Herb Sorensen, sums it up: " .... Excellent...
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