Considering the many different paths and unprecedented opportunities for companies exploring emerging markets.Mari Sako From Communications of the ACM | April 1, 2015
Considering the opportunities and challenges for commercial firms involved with government business process outsourcing.Mari Sako From Communications of the ACM | July 1, 2014
Expertise and service ethics are just two of the many components comprising a modern professional.Mari Sako From Communications of the ACM | July 1, 2013
Supply chains are increasingly global. We pour energy into managing them efficiently, with their risks and rewards...Mari Sako From Communications of the ACM | July 1, 2011
Choosing between outsourcing and shared services has significant implications for long-term corporate strategy.Mari Sako From Communications of the ACM | July 1, 2010