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Generative AI Degrades Online Communities
From Communications of the ACM

How large language models are influencing online communities.

Gordon Burtch, Dokyun Lee, Zhichen Chen | March 1, 2024
Outsourcing Versus Shared Services
From Communications of the ACM

Outsourcing Versus Shared Services

Choosing between outsourcing and shared services has significant implications for long-term corporate strategy. Mari Sako
From Communications of the ACM | July 1, 2010
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