Communications of the ACM
Generative AI Degrades Online Communities
How large language models are influencing online communities.
From Communications of the ACM
The Legacy of Steve Ballmer
Assessing the positive and negative components of the second Microsoft CEO's tenure.
From Communications of the ACM
Evaluating a Startup Venture
Considering the key elements of successful startups.
From Communications of the ACM
Are the Costs of 'Free' Too High in Online Education?
Considering the economic implications as educational institutions expand online learning initiatives.
From Communications of the ACM
The Apple-Samsung Lawsuits
In search of a middle ground in the intellectual property wars.
From Communications of the ACM
Reflecting on the Facebook IPO
Exploring some factors that reflect a company's worth.
From Communications of the ACM
Can Services and Platform Thinking Help the U.S. Postal Service?
How the U.S. Postal Service might improve the efficiency of its delivery platform.
From Communications of the ACM
The Legacy of Steve Jobs
Reflecting on the career and contributions of the Apple cofounder.
From Communications of the ACM
The Platform Leader's Dilemma
Studying the lessons learned from past and present platform leaders.
From Communications of the ACM
Platform Wars Come to Social Media
The world can absorb more social media sites, but how many?
From Communications of the ACM
Reflections on the Toyota Debacle
A look in the rearview mirror reveals system and process blind spots.
From Communications of the ACM
Platforms and Services: Understanding the Resurgence of Apple
Combining new consumer devices and Internet platforms with online services and content is proving to be a successful strategy.12