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subjectHuman Computer Interaction
authorThomas A. Limoncelli

Operational Excellence in April Fools' Pranks
From Communications of the ACM

Operational Excellence in April Fools' Pranks

Being funny is serious work.

A Plea from Sysadmins to Software Vendors
From Communications of the ACM

A Plea from Sysadmins to Software Vendors: 10 Do's and Don'ts

What can software vendors do to make the lives of system administrators a little easier?
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