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A Plea from Sysadmins to Software Vendors
From Communications of the ACM

A Plea from Sysadmins to Software Vendors: 10 Do's and Don'ts

What can software vendors do to make the lives of system administrators a little easier?

Finding Usability Bugs with Automated Tests
From Communications of the ACM

Finding Usability Bugs with Automated Tests

Ideally, all software should be easy to use and accessible for a wide range of people. However, software often falls short of these basic goals. We therefore need...

UX Design and Agile: A Natural Fit?
From Communications of the ACM

UX Design and Agile: A Natural Fit?

Talking with Julian Gosper, Jean-Luc Agathos, Richard Rutter, and Terry Coatta.

Collaboration in System Administration
From Communications of the ACM

Collaboration in System Administration

For sysadmins, solving problems usually involves collaborating with others. How can we make it more effective?

The Theft of Business Innovation
From Communications of the ACM

The Theft of Business Innovation: An ACM-BCS Roundtable on Threats to Global Competitiveness

These days, cybercriminals are looking to steal more than just banking information.

A Conversation with Ed Catmull
From Communications of the ACM

A Conversation with Ed Catmull

Pixar's president Ed Catmull sits down with Stanford professor (and former Pixar-ian) Pat Hanrahan to reflect on the blending of art and technology.

Sir, Please Step Away from the ASR-33!
From Communications of the ACM

Sir, Please Step Away from the ASR-33!

To move forward with programming languages we must first break free from the tyranny of ASCII.

Keeping Bits Safe: How Hard Can It Be?
From Communications of the ACM

Keeping Bits Safe: How Hard Can It Be?

As storage systems grow larger and larger, protecting their data for long-term storage is becoming ever more challenging.

The Case Against Data Lock-In
From Communications of the ACM

The Case Against Data Lock-In

Want to keep your users? Just make it easy for them to leave.

Tackling Architectural Complexity with Modeling
From Communications of the ACM

Tackling Architectural Complexity with Modeling

Component models can help diagnose architectural problems in both new and existing systems.

Injecting Errors For Fun and Profit
From Communications of the ACM

Injecting Errors For Fun and Profit

Error-detection and correction features are only as good as our ability to test them.

Computers in Patient Care: The Promise and the Challenge
From Communications of the ACM

Computers in Patient Care: The Promise and the Challenge

Information technology has the potential to radically transform health care. Why has progress been so slow?

Seven Principles For Selecting Software Packages
From Communications of the ACM

Seven Principles For Selecting Software Packages

Everything you always wanted to know but were afraid to ask about the decision-making process.

Software Development with Code Maps
From Communications of the ACM

Software Development with Code Maps

Could ubiquitous hand-drawn code map diagrams become a thing of the past?

Visualizing System Latency
From Communications of the ACM

Visualizing System Latency

Heat maps are a unique and powerful way to visualize latency data. Explaining the results, however, is an ongoing challenge.

A Tour Through the Visualization Zoo
From Communications of the ACM

A Tour Through the Visualization Zoo

A survey of powerful visualization techniques, from the obvious to the obscure.

Securing Elasticity in the Cloud
From Communications of the ACM

Securing Elasticity in the Cloud

Elastic computing has great potential, but many security challenges remain.

Why Cloud Computing Will Never Be Free
From Communications of the ACM

Why Cloud Computing Will Never Be Free

The competition among cloud providers may drive prices downward, but at what cost?

Cooling the Data Center
From Communications of the ACM

Cooling the Data Center

What can be done to make cooling systems in data centers more energy efficient?

Global IT Management
From Communications of the ACM

Global IT Management: Structuring For Scale, Responsiveness, and Innovation

To succeed on a global scale, businesses should focus on a trio of key elements.
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