Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Time to break the cyber-utopian myth
Who do you read and associate with online? Ethan Zuckerman argues in this Guardian video that cultural and linguistic barriers stand in the way of our using the...
From Putting People First
Taking co-production into the mainstream
The conventional public services delivery model does not address underlying problems that lead many to rely on public services and thus carries the seeds of its...
From Putting People First
Questions for Microsoft Research
Indrani Medhi, associate researcher in the Technology For Emerging Markets Group at Microsoft Research India, was recently rated one of the
From Putting People First
The web means the end of forgetting
Legal scholars, technologists and cyberthinkers are wrestling with the first great existential crisis of the digital age: the impossibility of erasing your posted...
From Putting People First
The unintended consequences of Facebook
Facebook is about to celebrate its 500-millionth user, but the social media application has had wide consequences, even for those who have never signed on, writes...
From Putting People First
Coercing people into a brave new digital world
Design consultant Martyn Perks thinks that a UK government-backed campaign to get the entire UK adult population online “threatens to make cyber slaves of us all...
From Putting People First
Social networking and public service provision
I very much enjoyed the reflection of Lee Bryant (Headshift), following the launch of the UK Government’s Big Society initiative. In it, he argues that in the past...
From Putting People First
Why traditional intranets fail today
Oscar Berg reflects on the changing role of intranets in knowledge-intensive businesses. “These intranets need to provide flexible access to both information and...
From Putting People First
On the design process, consistency and product development
Three new articles have been published on the UX Matters site: Design Is a Process, Not a Methodology By Pabini Gabriel-Petit In this installment of On Good Behavior...
From Putting People First
Google knows your desires before you do
Google attempts to return relevant search results in the blink of an eye. But in future it could go one better, delivering search results to its users even before...
From Putting People First
Content Strategy questions and answers
Content strategy is becoming a hot topic (and one I am greatly interested in). Last year, Kristina Halvorson of Brain Traffic published the book Content Strategy...
From Putting People First
University and Cyberspace conference videos online
A few weeks ago the Communia conference University and Cyberspace took place here in Torino, Italy, with a focus on “reshaping knowledge institutions for the networked...
From Putting People First
Internet
“The internet has not become the great leveller that it was once thought it could be,” according to Harvard academic Ethan Zuckerman at the TED Global (Technology...
From Putting People First
Ethnography in industry
PARC, the legendary California-based research centre owned by the Xerox Corporation, is hosting a series of talks on ethnography in industry. The three talks that...
From Putting People First
People-focused innovation in healthcare
Philips Design has published a downloadable paper on how it uses qualitative research and design thinking to support development of solutions for the ever-changing...
From Putting People First
Worries about over-sharing location from mobiles
Experiments like ‘Please Rob Me’ indicate that what people reveal via location-sharing apps could potentially be harmful to them – and survey finds concerns among...
From Putting People First
Most smartphones are underused
As smartphones increasingly penetrate the market, with nearly a quarter of mobile users owning one, data consumption is becoming more stratified: the heaviest users...
From Putting People First
Smart gadgets may anticipate our needs
Devices could monitor people’s health and step in when needed to help them get better, experts say. “Within a decade or two, researchers at Silicon Valley companies...
From Putting People First