Communications of the ACM
Refine your search:
How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Are the older generation getting tech-savvy?
BBC News has published a 5 minute video feature on Cambridge University’s Design Centre where they test how elderly people use technology. Must-have modern gadgets...
From Putting People First
McKinsey’s iConsumer Global Research Initiative
Recent reports from McKinsey’s iConsumer Global Research Initiative: Moving from “mobile first” to “touch first” December 2012 (published on the EconomistGroup...
From Putting People First
Understanding electric utility customers
A few weeks back, the Electric Power Research Institute (EPRI) issued “Understanding Electric Utility Customers—Summary Report: What We Know and What We Need to...
From Putting People First
The man looking to turn Samsung into a Silicon Valley trendsetter
Samsung is doubling down on technology investments in Apple’s backyard, including two new R&D buildings in Silicon Valley that will house 2,000 staff and a recently...
From Putting People First
Charles Leadbeater on scaling and system innovation in public services
On 26 November MindLab, the Danish citizen-centric governmental innovation unit, invited Charles Leadbeater for its morning lecture series. Leadbeater, a leading...
From Putting People First
Mark Rettig’s vent on the Connecting movie
Yesterday I plugged Connecting, a short film that explores trends in UI, Interaction & Experience Design. When Mark Rettig watched the video too, he said he would...
From Putting People First
Helsinki Design Lab: an interview with Brian Boyer
Bryan Boyer is the Strategic Design Lead at SITRA, the Finnish Innovation Fund. SITRA is a prominent example of a public institution that has embraced a design...
From Putting People First
They know what you’re shopping for
Companies today are increasingly tying people’s real-life identities to their online browsing habits. Research conducted by the Wall Street Journal on the practices...
From Putting People First
Can reputation come down to a number?
The idea of a unified reputation currency is starting to take hold online, writes Josh Klein in the blog of the Harvard Business Review. “With broad agreement that...
From Putting People First
On Digital Ethnography: mapping as a mode of data discovery
While digital ethnography is an established field within ethnography, we don’t often hear of ethnographers building digital tools to conduct their fieldwork. Wendy...
From Putting People First
Welcome to 2020 and 2030
Business Technology 2020 Human-like technology. The potential downfall of the data center. Hyper-personalization of data. These are some of the responses IT leaders...
From Putting People First
Are we becoming cyborgs?
Also the New York Times is turning up the cyborg theme, but luckily more intelligently than CNN. All the technology and internet use has changed how we interact...
From Putting People First
Designing a carsharing service that can play a truly relevant role in people’s lives
Brand experience agency edenspiekermann_ and Volkswagen’s Service Innovation Team explored what it takes to define a service that would play a relevant role in...
From Putting People First
Time for a digital hat rack
Though hats have long gone out of fashion, the custom should be a guide for how we adapt to the increasing pervasiveness of personal technology. It’s high time,...
From Putting People First
The “strange” profession of the cyborg anthropologist
CNN features a long article about the unusual new profession of the cyborg anthropologist – featuring a robot hand photo for good measure. But reading the article...
From Putting People First
A short film that explores trends in UI, Interaction & Experience Design
The 18 minute “Connecting” documentary, created by Bassett & Partners for Windows Phone Design Studio, is an exploration of the future of Interaction Design and...
From Putting People First
A new Behavioural Design Lab in the UK
The Warwick Business School and the UK Design Council have launched the world’s first Behavioural Design Lab. The lab aims to bring together the power of design...
From Putting People First
Visualising data: seeing is believing
Richard Ingram has posted the transcript of his talk on data visualisation at CS Forum 2012 in Cape Town, South Africa.
From Putting People First
Service design for innovative banking
Chris Brooker recently ran the Service Design for Innovative Banking workshop at the World Usability Day conference in Silesia, Poland, during which he explored...
From Putting People First