Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
The primacy of the personal
A new report from the Weber Shandwick Collective suggests a “me over we” mentality is driving more buying decisions, explains the publisher of Fast Company, Stephanie...
From Putting People First
[Book] Guardrails
When we make decisions, our thinking is informed by societal norms, “guardrails” that guide our decisions, like the laws and rules that govern us. But what are...
From Putting People First
Applying AI in UX research
Practitioners praise some efficiency gains in process tasks, but are skeptical about the real value in analysis and insight gathering, despite the many marketing...
From Putting People First
[Book] Avoiding the news
Drawing on interviews in Spain, the United Kingdom, and the United States as well as extensive survey data, the book explains why and how so many people consume...
From Putting People First
Human-centered design to go beyond the mere “what customers want”
In a context of economic and geopolitical flux and volatility, a more in-depth human-centered design approach is now more necessary than ever, as it helps forward...
From Putting People First
[Book] Filterworld: how algorithms flattened culture
From New Yorker staff writer Kyle Chayka comes a timely history and investigation of a world ruled by algorithms, which determine the shape of culture itself.
From Putting People First
[Paper] Why people still fall for phishing emails
This paper features an in-depth investigation on how people make email response decisions while reading their emails. The authors proposed five concrete enhancements...
From Putting People First
[Book] The Experimentation Field Book
This book is a hands-on manual for crafting and conducting useful experiments in real-life settings. It guides readers from any background or discipline through...
From Putting People First
Experimenting with GenAI in design research
Cameron Hanson, Strategy Director at Smart Design, gave a presentation at the the Service Design Network (SDN) New York Chapter on practical ways to integrate...
From Putting People First
What does it mean to trust a technology?
Trust depends on perceptions of whether sociotechnical systems are seen as beneficial and well-governed as well as whether they work as their designers expect.
From Putting People First
Study on how young Europeans perceive their future
*The Movers of Tomorrow: How Young Adults in Europe Imagine and Shape the Future* - Study of young adults (aged 18 to 39) in Germany, Greece, Italy, Poland and...
From Putting People First
From nudge to sludge: a book, and now an academy and an audit
Sludge is friction through unnecessary red tape. Cass R. Sunstein wrote a book about it and the OECD is currently exploring the contribution that behavioural science...
From Putting People First
[Book] Death Glitch
Technology scholar Tamara Kneese examines what happens to our digital belongings when we die, and argues that tech companies need to improve how they deal with...
From Putting People First
Using psychology to bolster cybersecurity
In an article for Communications of the ACM, David Geer explains how the U.S. Defense Department uses cyberpsychology to get into the minds of attackers to better...
From Putting People First
Why do consumers purchase bottled water?
Fast Company published today an excerpt of the new book Unbottled by Daniel Jaffee in which he highlights the five factors why consumers purchase bottled water,...
From Putting People First
Digital border governance: a human rights based approach
This collaborative study, conducted by the UN Human Rights Office and the University of Essex, analyses the human rights implications of specific border technologies...
From Putting People First
[Report] How green is household behaviour?
How Green is Household Behaviour? presents an overview of results from the 2022 OECD Survey on Environmental Policies and Individual Behaviour Change. The survey...
From Putting People First
UX needs a sense of urgency about AI
"UX professionals must seize the AI career imperative or become irrelevant", writes Jakob Nielsen in his blog UX Tigers, particularly with current AI-driven tools...
From Putting People First
[Book] Sustainable Innovation
This book by Experientia president Michele Visciola puts forward a new paradigm to understand and implement Sustainable Innovation (SI). Innovation without sustainability...
From Putting People First
[Book] Think Like a UX Researcher
In this newly revised Second Edition, you'll find six new essays that look at how UX research methods have changed in the last few years, why remote methods should...12