Communications of the ACM
Refine your search:
How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
This happened
This happened is a series of London-based events focusing on the stories behind interaction design. “Having ideas is easier than making them happen. We delve into...
From Putting People First
Wayfinding through technology
Cennydd Bowles, a user experience designer for Clearleft, discusses how people form mental models of urban environments, and how technology can augment and even...
From Putting People First
Case study: NPR.org
On July 27, 2009, National Public Radio (NPR) relaunched the website www.npr.org through the efforts of its in-house design team and interactive agency Schematic...
From Putting People First
Intel
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special...
From Putting People First
The currency revolution
The Wall Street Journal looks at the rise of alternative currencies: “The weak dollar. A Federal Reserve constantly being second-guessed. It
From Putting People First
What
Frank Spillers, a usability consultant, looks at the hot topic of Augmented Reality from a user experience point of view, shows some examples, and highlights the...
From Putting People First
Understanding what drives profits for agents
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially)...
From Putting People First
Social science meets technology in next-generation jobs
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web...
From Putting People First
Awareness is everything
Jamais Cascio argues on Fast Company that, as our various electronic devices gain more and more sensory awareness, we open up the potential for entirely new forms...
From Putting People First
Organizational Culture 101: a practical how-to for interaction designers
“To navigate the landscape of organizational culture interaction designers need a set of practical tools, language & knowledge drawn from the world of cultural...
From Putting People First
Josephine Green and Ezio Manzini featured in Philips magazine
From pyramids to pancakes The era of elitism, top-down management and deterministic ideals is over. We are now living in an age of social innovation and sustainability...
From Putting People First
OPEN digital experience design: a strategic, trends-based approach
A recent article by Nita Rollins on DMI’s Digital Management Review: “As the Web has matured, brand relationships have become ever more dynamic. Nita Rollins outlines...
From Putting People First
All learning processes can be supported through mobile phones
Abhijit Kadle explains how the mobile phone can easily be used as a learning tool: “Like all communication and computing devices, mobile phones can be used to learn...
From Putting People First
The value of information
Oliver Reichenstein, a Tokyo-based information architect, explores the value of information: “While producing information costs money, information as such doesn
From Putting People First
Eva Hornecker on tangible interaction
Eva Hornecker explains on interaction-design.org the evolving concept of Tangible Interaction. “Broadly, Tangible Interaction encompasses user interfaces and interaction...
From Putting People First
Exploring first-time internet use via mobiles in a South African women
Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, has submitted a paper — together with Shikoh Gitau and...
From Putting People First
Donald Norman on products as services and experiences
Donald Norman’s latest column for Interactions Magazine explores systems thinking and service design. “A product is actually a service. Although the designer, manufacturer...
From Putting People First
Experientia
One of our staff members, senior designer Luca Troisi, worked previously in the yachting industry and has not forgotten those roots when he joined Experientia....
From Putting People First
The architect of experience
Paula Wallace, president of the Savannah College of Art and Design, interviews Peter Fossick, who is the coordinator of a new program in service design at the college...
From Putting People First