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From Putting People First

The rating game

The spread of Internet rankings and reviews is freeing consumers to focus on the decisions that matter, writes Kevin Maney in the current issue of The Atlantic... Experientia
From Putting People First | July 10, 2009 at 09:38 AM

From Putting People First

Introduction to service design

Culminatum Ltd – Helsinki Region Centre of Expertise has published a great online tool, entitled Introduction to service design. “The purpose of this digital communications... Experientia
From Putting People First | July 10, 2009 at 09:10 AM

From Putting People First

Rural India

The Wall Street Journal and India Knowledge@Wharton present a unique mix of reporting, analysis, interviews and video on life and business in rural India. The Rural... Experientia
From Putting People First | July 10, 2009 at 08:26 AM

From Putting People First

Personas, devices, enterprises and diaries to illustrate life in 2020

Wired UK reports on a new foresight project by Ericsson: Ericsson, the company that, with Sony, gave birth to Sony Ericsson in 2001, has unveiled its Life in 2020... Experientia
From Putting People First | July 10, 2009 at 08:05 AM

From Putting People First

Google on designing useful mobile services for Africa

Last week Google announced a suite of SMS services in Uganda. In a follow-up post on the main google blog, the company explains that it is the result of more than... Experientia
From Putting People First | July 9, 2009 at 01:48 PM

From Putting People First

Supportive relationships are key to tackling social ills

The [British] government’s new public services reforms focus on rights and entitlements, but, argues Charles Leadbeater in this piece for The Guardian, supportive... Experientia
From Putting People First | July 9, 2009 at 01:12 PM

From Putting People First

The Generation M Manifesto

Umair Haque has a message for the G8: “Dear Old People Who Run the World, My generation would like to break up with you. Everyday, I see a widening gap in how you... Experientia
From Putting People First | July 9, 2009 at 10:37 AM

From Putting People First

Book: Social by Social

Social by Social – a practical guide to using new technologies to deliver social impact by Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor... Experientia
From Putting People First | July 9, 2009 at 10:26 AM

From Putting People First

Service design tools

“Service design tools – communication methods supporting design processes” is an open collection of communication tools used in design processes that deal with... Experientia
From Putting People First | July 9, 2009 at 10:14 AM

From Putting People First

Civic apps could redefine the way citizens interact with cities

Will smartphone connectivity become the new measure of civic engagement? Can the app replace the neighborhood association? “While some might feel that engaging... Experientia
From Putting People First | July 9, 2009 at 09:49 AM

From Putting People First

Why designers need to focus on focus groups

Today, market research is a $19 billion industry and focus groups are one of the most expensive types of market research. The question is, asks Ravi Sawhney, founder... Experientia
From Putting People First | July 9, 2009 at 09:39 AM

From Putting People First

Spinning the web or the role of digital influencers

The New York Times writes about the power of grassroots buzz, exemplified by public relations approaches in Silicon Valley. “Gone are the days when snaring attention... Experientia
From Putting People First | July 7, 2009 at 09:23 AM

From Putting People First

Jan-Christoph Zoels at London

Experientia partner Jan-Christoph Zoels was one of the speakers at London’s Media Futures Conference last week, which was themed “beyond broadcast” and explored... Experientia
From Putting People First | July 7, 2009 at 08:47 AM

From Putting People First

The Future of Innovation is . . . Together

David Simoes-Brown alerts us on UK’s Nesta Connect about an excellent new collaborative book about The Future of Innovation where hundred of authors give their... Experientia
From Putting People First | July 7, 2009 at 07:56 AM

From Putting People First

Innovative service design for all

Re-Public, an online journal focusing on innovative developments in contemporary political theory and practice, has just launched its latest special issue, entitled... Experientia
From Putting People First | July 7, 2009 at 06:35 AM

From Putting People First

Design ethnography and mood maps

Will Evans, principal, experience design for Twin Technologies, writes in a somewhat rambling post about the value of mood maps to document and map the emotional... Experientia
From Putting People First | July 5, 2009 at 05:58 PM

From Putting People First

Digital diaries

Celine Perin, design researcher at frog design, describes on Use8 what digital diaries are, and why this a great methodology for interactive, international user... Experientia
From Putting People First | July 5, 2009 at 05:47 PM

From Putting People First

The future of money

Stowe Boyd, an internationally recognised authority on social applications and their impact on business, media, and society, launched a new interview series examining... Experientia
From Putting People First | July 5, 2009 at 05:37 PM

From Putting People First

Interview with the director of UX of the New York Times

Vicky Teinaki talked to Alex Wright, Director of User Experience at The New York Times, and author of Glut, a book on the history of information architecture from... Experientia
From Putting People First | July 2, 2009 at 04:35 PM

From Putting People First

From

A few months ago, we wrote with satisfaction how the Usability Professionals’ Association (UPA) got inspired by the theme of its first European regional conference... Experientia
From Putting People First | July 2, 2009 at 02:50 PM