Communications of the ACM
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How the “Frontier” Became the Slogan of Uncontrolled AI
Artificial intelligence (AI) has been billed as the next frontier of humanity: the newly available expanse whose exploration …
From Putting People First
Co-creation in service design
Ben Fullerton has an article out in the March/April issue of Interactions magazine on Co-creation in Service Design. It focuses on the
From Putting People First
Experience based design at the UK
Yesterday I was in Lille, France, to speak at a small conference on service design organised by Philippe Picaud, the highly dynamic design director of Oxylane-Decathlon...
From Putting People First
Nokia
Two new interviews on Nokia’s IdeasProject: Cheap sensors are transformative Monitor Networks CEO Chris Meyer sees tremendous possibilities in the observation and...
From Putting People First
Dimensions of compelling mobile experiences
Dave Zuvernik, senior user research specialist on Adobe XD
From Putting People First
Pay by cellphone? Sounds great. So why don
Fast Company’s Chris Dannen reflects on why Americans don’t use mobile banking. “Obopay is an payment system that works on your cell phone–kind of like a mobile...
From Putting People First
How networks of trust can unlock innovation
Informal networks are the links and exchanges that bind people together, explains Dr Karen Stephenson, a corporate anthropologist and an expert on social networks...
From Putting People First
How Innovations From Developing Nations Trickle-up to the West
More than a month before Business Week published an article about ‘trickle-up innovation’ (that I reported on earlier this week), Fast Company had already delved...
From Putting People First
Microsoft Research publishes interviews with Bill Buxton and danah boyd
The website of Microsoft Research seemed to have been redesigned recently and contains some nice interviews: Buxton putting design into MIX Bill Buxton of Microsoft...
From Putting People First
Mobile phones and the BOP in Washington, DC
The Washington Post reports on how homeless people in Washington DC use mobile phone, blogs and e-mail to stay on top of things. “Today, it’s not unusual for the...
From Putting People First
Award for user-friendly design of wireless multi-room music system
A few weeks ago the Sonos Multi-Room Music System, a wireless music system, which allows music-lovers to play all the music they want, was honoured with the international...
From Putting People First
Dotmocracy: crowdsourcing, mashups, and social change [eBook]
Dotmocracy: Crowdsourcing, Mashups, and Social Change by Lisa Campbell Free download As San Francisco braces itself to be the first major American city to not have...
From Putting People First
Scratching the Surface
Jack Schofield of The Guardian has published a nice short story about the user experience of interacting with the Microsoft surface: “Microsoft was using a shallow...
From Putting People First
Seeing Tomorrow
Adaptive Path organised a panel on service design yesterday. Panellists were Shelley Evenson (CMU), Robert Glushko (UC Berkeley), and Christi Zuber (Kaiser Permanente)...
From Putting People First
Sensing context in mobile design
Gabriel White, interaction design director at Punchcut in San Francisco, affirmed context as king in the design of mobile and location-aware computing at Australia’s...
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Tish Shute interviews Mike Kuniavsky on things as services
Tish Shute’s UgoTrade website is quickly becoming one of the prime sites in the field. In the last months she interviewed Andy Stanford-Clark (IBM Master Inventor)...
From Putting People First
The Economist on the end of the
The Economist argues that the demise of a popular but unsustainable business model now seems inevitable: The idea that you can give things away online, and hope...
From Putting People First
Phone designers to improve reality
Rik Myslewski of The Register reports on augmented reality on mobile devices: Future phones will recognize buildings and people by sight and replace reality with...
From Putting People First