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Ethnographic research in a world of big data
From Putting People First

Ethnographic research in a world of big data

Following up on her earlier piece on ethnographic research in a world of big data, Jenna Burrell, sociologist and assistant professor in the School of Information...

Book: The Mobile Frontier
From Putting People First

Book: The Mobile Frontier

The Mobile Frontier – A Guide for Designing Mobile Experiences By Rachel Hinman Rosenfeld Media June 2012 Publisher’s page | Amazon page Mobile user experience...

Marty Kaplan: From Attention to Engagement (video)
From Putting People First

Marty Kaplan: From Attention to Engagement (video)

Barcelona Media, an interdisciplinary center of research and innovation, hosted Lear Center director Marty Kaplan to speak at its 10th anniversary celebration on...

Manifesto for design upholding human talents and innovation
From Putting People First

Manifesto for design upholding human talents and innovation

This morning I got an invite in the mail to attend a London design symposium at Brunel University next week (16 June) that will debate the core themes of a new...

Dark Matter and Trojan Horses
From Putting People First

Dark Matter and Trojan Horses

“Dark Matter and Trojan Horses – A Strategic Design Vocabulary” is a short e-book by designer and urbanist Dan Hill in which he argues that in an age of wicked...

Genevieve Bell: women are tech
From Putting People First

Genevieve Bell: women are tech

Social scientist Genevieve Bell – who is also the interaction and experience research director at Intel Labs – gave a major talk on what the future of technology...

Mark Vanderbeeken: The English language innovation bias
From Putting People First

Mark Vanderbeeken: The English language innovation bias

Experientia partner Mark Vanderbeeken wrote an article on the dominance of the English language in the discourse of innovation and the bias that this creates. This...

The future of data visualisation
From Putting People First

The future of data visualisation

Drew Skau, a visualization architect of Visual.ly, explores what will change in data visualisation in the future: - Data visualization will become ubiquitous -...

Does your phone know how happy you are?
From Putting People First

Does your phone know how happy you are?

Kit Eaton explores the coming of age of the emotion-recognition industry. “Because the smartphones we all carry contain sophisticated computing power, cloud computing...

Computational user experiences at Microsoft Research
From Putting People First

Computational user experiences at Microsoft Research

“The Computational User Experiences (CUE) group [at Microsoft Research] creates technologies that augment our personal and professional digital lives to enhance...

Forget B-School, D-School is hot
From Putting People First

Forget B-School, D-School is hot

The Wall Street Journal published the umpteenth article on design thinking education. What I keep on missing in these pieces is some reflection on what understanding...

An open letter to the User Experience Community
From Putting People First

An open letter to the User Experience Community

In an open letter to the User Experience Community, Rich Gunther, President of what used to be called Usability Professionals Association (UPA), announces that...

The Curious Case of Internet Privacy
From Putting People First

The Curious Case of Internet Privacy

Free services in exchange for personal information. That’s the “privacy bargain” we all strike on the Web. Cory Doctorow argues it could be the worst deal ever....

Why are contextual inquiries so difficult?
From Putting People First

Why are contextual inquiries so difficult?

Jim Ross, Principal of Design Research at Electronic Ink, thinks contextual inquiry is the most difficult user research technique to perform effectively, as it...

UX challenges when building collaborative consumption platforms
From Putting People First

UX challenges when building collaborative consumption platforms

Rachel Botsman, founder and chief innovator of the Collaborative Lab (part of the Collaborative Consumption movement) writes that the biggest initial barrier to...

New York Times Magazine
From Putting People First

New York Times Magazine

The annual Innovations Issue of the New York Times Magazine arrives this Sunday. Two highlights: 32 Innovations That Will Change Your Tomorrow An abridged guide...

US Veterans Administration launches iPad patient study on tablet use
From Putting People First

US Veterans Administration launches iPad patient study on tablet use

The US Veterans Administration has announced it has created an initiative aimed at studying the benefits associated with the use of mhealth apps and tablet devices...

Interactions Magazine is (nearly) fully online, archives included
From Putting People First

Interactions Magazine is (nearly) fully online, archives included

Somehow I hadn’t noticed but Interactions Magazine is now (nearly) fully online. As far as I could discover (nothing is explained, sic), only some of the current...

MA thesis: Service Design in the Age of Collaboration
From Putting People First

MA thesis: Service Design in the Age of Collaboration

MA thesis by Veronica Bluguermann in collaboration with Nokia, presented as part of the graduation requirements of the Industrial and Strategic Design Programme...

Ethnographic research in a world of big data
From Putting People First

Ethnographic research in a world of big data

Reacting to the Wired Magazine article that suggests that
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