Communications of the ACM
ACM Careers
Tracking Workers' Every Move Can Boost Productivity—and Stress
Phil Richards, who drives a forklift at a warehouse in Santa Fe Springs, is required to wear a headset through which he is told what to do and how quickly he must do it. "Were just like human machines," he says.
Credit: Jay L. Clendenin, Los Angeles Times
Phil Richards used to like his job driving a forklift in a produce and meat warehouse. He took pride in steering a case of beef with precision.
From The Los Angeles Times
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