A decade ago, companies that wanted to track workers’ activities could quietly count employees' computer keystrokes, record the websites they visited, and read their e-mail. But as technology improves, and digital distractions multiply, employee monitoring is rising to new and more sophisticated levels.
Companies are now breaking down the time workers spend creating reports and downloading files, and watching to see if someone is scrolling through Facebook or just has it open in the background.
From The Boston Globe
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