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What Are Chatbots? And Why Does Big Tech Love Them So Much?


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Facebook chatbot

Facebook chief and co-founder Mark Zuckerberg at the social network's annual developers gathering unveils the option of building chatbots that let software have one-on-one natural language exchanges with people in San Francisco on April 12, 2016.

Credit: Glenn Chapman / AFP/Getty Images

Chatbots! They're all the rage: Kik has them, Facebook wants them, and it seems like every computer coder wants to make them. But what are they? And why is every company suddenly hot on this new A.I. trend?

From NBC News
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