Communications of the ACM
Five Steps to Improve Performance and Save Your Job
There are five steps that any IT worker can take to improve performance and increase their job security. Recognizing that employers are asking IT workers to do more with less, these five steps help to lay out the building blocks of a performance management strategy and highlight performance management best practices. Though it may sound counter-intuitive, one of the most important lessons is to actually do less work, but to spend more time on the things that make a big difference. The article also provides guidance on how to assess different types of work tasks related to IT infrastructure and transaction management.
By doing fewer things well, you can focus on making a big difference in the workplace. Compare the work tasks that you currently perform with those of your co-workers. Evaluate all the tasks you do and decide which ones you can drop without hurting daily production needs. More specifically, look at the processes and tools devoted to infrastructure management versus those keeping your application transactions running well. With the deteriorating economy and the push for cheaper ways to operate IT, your company will be tempted to shift infrastructure into the cloud or outsource it. This means you will need more transaction management and less infrastructure management capability.
From Network World
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