Communications of the ACM
Maintaining Employee Morale
Despite the deteriorating economic outlook, there are a number of steps that organizations can take to improve employee morale. Most importantly, organizations should consider how they can help employees shoulder additional work and provide ongoing assistance to leaders struggling to maintain productivity. In the process of interviewing managers and HR professionals about keeping workers engaged and focused, OnPoint Consulting has developed a mix of traditional and innovative ideas for maintaining employee morale.
Increasing disclosure of what's happening to your company and your industry is one way to improve employee morale. Senior leaders should share timely information regarding the company's financial health as well as the overall health of the industry. Companies can also rejuvenate recognition programs. Many firms have these programs in place, but don't use them effectively. Consider gestures ranging from a simple thank-you note to monetary awards.
From Network World
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