Communications of the ACM
Unimpressed by Online Classes, College Students Seek Refunds
Drexel University is one of 26 universities facing lawsuits from students demanding refunds.
Students at more than 25 U.S. universities are filing lawsuits against their schools demanding partial refunds on tuition and campus fees, saying they're not getting the caliber of education they were promised.
The suits reflect students' growing frustration with online classes that schools scrambled to create as the coronavirus forced campuses across the United States to close last month.
Colleges reject the idea that refunds are in order. Students are learning from the same professors who teach on campus, officials have said, and they're still earning credits toward their degrees.
Suits against various colleges describe a diminished college experience. A complaint against the University of California, Berkeley, says some professors are simply uploading assignments. A case against Vanderbilt University says class discussion has been stymied and the "quality and academic rigor of courses has significantly decreased."
From AP
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