Communications of the ACM
Survey Reveals High IT Stress in Pandemic Transformations
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A global survey by AppDynamics suggests the last year took a substantial toll on IT teams at a time when many organizations either launched or accelerated digital business transformation initiatives.
The Agents of Transformation 2021 survey finds organizations, on average, implemented digital business transformation initiatives three times faster in 2020 than they did in 2019 in response to the economic downturn brought on by the COVID-19 pandemic. That came at a cost, however. The survey found 89% of respondents felt they are under immense pressure at work, with 84% admitting to having difficulty switching off after work.
The survey also found that 81% of respondents experienced increased frustration and 63% more conflict with colleagues.
Nearly three-quarters (73%) said they fear the inability to link IT performance with business performance will be detrimental to their business in 2021. Two-thirds (66%) said they do not have the resources and support they need.
From DevOps.com
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