Communications of the ACM
Why Working From Home Doesn't Work for Many Employees
HR departments are paying the price for work-from-home isolation and lack of collaboration.
The science on working from home is clear. For many jobs — particularly collaborative, high skill level, high-value roles — working from home simply doesn't work.
The damaging effect of working from home is in what it does to teams. Lucidspark found that 75% of 1,000 respondents surveyed in September last year said collaboration was the thing that suffered most when working remotely.
For some, remote work leads to increased productivity, as well as job satisfaction, particularly for those working in technical jobs that require minimal teamwork. Stack Overflow, a New York-based community website for computer programmers, found in 2017 that 53% of 64,000 developers surveyed ranked remote work as one of their five most-valued work benefits.
If employers want to hang on to their staff, they need to find ways to maintain the work-life balance employees enjoyed while working from home. This needs to happen while reintegrating them back into the office, since it is clear that fully autonomous working from home across all industries is neither desirable nor sustainable.
From Time
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