Communications of the ACM
Teammates' Trustworthiness Can Outweigh Skill Competency, Research Says
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People who are friendly and trustworthy are more likely to be selected for teams than those who are known for just their skill competency and personal reputation, according to research from Binghamton University.
While people who are both trustworthy and competent are the most sought after when it comes to team assembly, friendliness and trustworthiness are often more important factors than competency.
The research is described in "Voices as a Signal of Human and Social Capital in Team Assembly Decisions," published in the Journal of Management.
"This research suggests that people may often get picked because team members feel comfortable with them," says Cynthia Maupin, assistant professor in the School of Management at Binghamton University. "People may be willing to sacrifice a bit in terms of performance in order to have a really positive team experience."
From Binghamton University
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