Communications of the ACM
ChatGPT Took Their Jobs. Now They Walk Dogs and Fix Air Conditioners
Olivia Lipkin, a former copywriter at a San Francisco startup, is "actually out of a job because of AI."
Some economists predict artificial intelligence technology like ChatGPT could replace hundreds of millions of jobs in a cataclysmic reorganization of the workforce.
For some workers, the impact is already here. Those who write marketing and social media content are in the first wave of people being replaced with tools such as chatbots, which are seemingly able to produce plausible alternatives to their work.
Experts say that AI writing lacks personal voice and style, and often churns out wrong, nonsensical, or biased answers. But for many companies, the cost-cutting is worth a drop in quality.
"In every previous automation threat, the automation was about automating the hard, dirty, repetitive jobs," says Ethan Mollick, an associate professor at the University of Pennsylvania's Wharton School of Business. "This time, the automation threat is aimed squarely at the highest-earning, most creative jobs that . . . require the most educational background."
From The Washington Post
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