Communications of the ACM
Office Jobs Are Now More at Risk Due to AI
LLMs will probably help many workers be more productive in their existing jobs, researchers say.
Credit: Getty Images
AI large language models are changing the types of workers whose careers can be upended by automation. Once focused on positions requiring less education, the jobs most exposed to automation now are office jobs. The workers affected are likelier to be highly paid, and slightly likelier to be women, a variety of research has found.
"It's surprised most people, including me," says Erik Brynjolfsson, a professor at the Stanford Institute for Human-Centered A.I., who had predicted that creativity and tech skills would insulate workers from the effects of automation. "To be brutally honest, we had a hierarchy of things that technology could do, and we felt comfortable saying things like creative work, professional work, emotional intelligence would be hard for machines to ever do. Now that's all been upended."
Researchers at OpenAI found that large language models could assist in 70 percent of tasks performed in occupations requiring a four-year college degree, and 64 percent of tasks in jobs requiring a graduate degree.
From The New York Times
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