Communications of the ACM
Why Do Companies' IT Projects Fail So Often?
Project decisions are systematically skewed toward the builder's priorities, with system quality far down the list of priorities.
Credit: Eliot Wyatt
There are likely few organizations that haven't been touched by some IT project mishap, or worse, disaster. Why, despite decades of implementing IT systems, are organizations still struggling with their tech projects?
A study of hundreds of such projects found that the root causes of failing or underachieving tech investments were rarely where executives would ever have thought to look.
The problem: They were focusing on symptoms, not the true causes.
Here are four identified causes — and what organizations can do about them.
From The Wall Street Journal
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