Communications of the ACM
AI Bots Call Out the Problem Person In Dull Work Meetings
AI monitors can create a weird power dynamic in virtual meeting rooms, attendees say.
Credit: Getty Images
Josh Stir knew he had been talking for a long time during a recent virtual company meeting. But he didn't expect a robot to call him out on it.
Stir was presenting from his Fort Wayne, Ind., office about a new software feature that would allow his colleagues to automate tedious tasks. Then a notification popped up on his laptop telling him he'd been talking nonstop for 30 minutes without letting anyone else say a word.
Companies have begun using AI to root out inefficient workplace meetings. Across the U.S., some workers are using tools that record, analyze, and summarize what has been said, allowing them to skip gatherings entirely and skim the highlights.
The AI also acts as a kind of virtual Miss Manners, reminding people to share the mic, modulate their speaking pace, and monitoring the number of times they interrupt others.
From The Wall Street Journal
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