Communications of the ACM
Deloitte Is Looking to AI to Help Avoid Mass Layoffs in Future
Professional services firms hope AI will help moderate hiring growth over time.
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Deloitte LLP, one of the giants in the consulting world, is using AI to evaluate existing staffers' skills and shift them into roles that are more in demand. This move is part of a broader effort to moderate hiring growth and avoid layoffs.
Deloitte and other professional services firms have already started using generative AI to eliminate repetitive work. With the addition of AI technology, Deloitte hopes to better manage its growing workforce, which has tripled in size over the past decade.
"It is obviously a great objective to be able to avoid large swings of hirings and layoffs," says Stevan Rolls, global chief talent officer at Deloitte. "You could always be more efficient and effective about finding the right people."
Deloitte and rival professional services firms have already begun experimenting with using generative artificial intelligence to eliminate repetitive, time-consuming work that was long reserved for junior staffers.
With the latest projects, though, they're hoping the technology can help them better manage the thousands of employees they add every year.
From Bloomberg
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