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Communications of the ACM

Communications of the ACM

Interactive consulting via natural language


Interactive programming systems often contain help commands to give the programmer on-line instruction regarding the use of the various systems commands. It is argued that it would be relatively easy to make these help commands significantly more helpful by having them accept requests in natural language. As a demonstration, Weizenbaum's ELIZA program has been provided with a script that turns it into a natural language system consultant.

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