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Communications of the ACM

Communications of the ACM

Computer information systems and organization structure


A study of Computer Information Systems and Management (CISM) is described and selected results relating to changes in organizational structure in eight organizations are presented. In five of the organizations no changes in formal structure accompanied the introduction of CIS. Where organizational changes did occur, the existing structure of the organization was usually reinforced. These findings suggest that CIS is a flexible tool that is compatible with a variety of organizational design options and not a cause of design per se.

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