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Home/Magazine Archive/July 1986 (Vol. 29, No. 7)/Operator work load: when is enough enough?/Abstract

Operator work load: when is enough enough?

By Moira LeMay, Eric Hird
Communications of the ACM, July 1986, Vol. 29 No. 7, Pages 638-642
10.1145/6138.6147
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Three measures of operator mental work load were tested with a large, interactive computer system. Two—operator rating of time stress, and the ratio of the time required to time allowed for each subtask—proved to be significant and easy to use.

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