By D. Batra, J. A. Hoffler, R. P. Bostrom
Communications of the ACM,
February 1990,
Vol. 33 No. 2, Pages 126-139
10.1145/75577.75579
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The diffusion of technology to end users who can now develop their own information systems raises issues concerning the cost, quality, efficiency, and accuracy of such systems.
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