Communications of the ACM

Informal logic on both sides of the CDA debate

Hal Berghel
Pages 11-15

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Toward an access rights policy

Larry Press
Pages 17-21

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The power of negative thinking

Talin
Pages 25-27

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The ACM digital library goes live

Peter J. Denning
Pages 28-29

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Electronic performance support systems

Olivier Fischer, Richard Horn
Pages 31-32

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Evolving the scope of user-centered design

John Karat
Pages 33-38

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Cost-justifying electronic performance support systems

Michael C. Desmarais, Richard Leclair, Jean-Yves Fiset, Hichem Talbi
Pages 39-48

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Just-in-time knowledge delivery

Kevin Cole, Olivier Fischer, Phyllis Saltzman
Pages 49-53

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Granting three wishes through performance-centered design

Gloria Gery
Pages 54-59

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Preparing for EPSS projects

Shelia Benko, Shelley Webster
Pages 60-63

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Requirements for success in gigabit networking

Samir Chatterjee
Pages 64-73

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Media lessons from the national capital FreeNet

Andrew S. Patrick
Pages 74-80

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Using ethnography in contextural design

Jesper Simonsen, Finn Kensing
Pages 82-88

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Technology investment and business performance

Arun Rai, Ravi Patnayakuni, Nainika Patnayakuni
Pages 89-97

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Parallel computation still not ready for the mainstream

Domenico Talia
Pages 98-99

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Identity-related misuse

Peter G. Neumann
Page 112

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