Communications of the ACM

Editorial Pointers

Diane Crawford
Page 5

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News track

Robert Fox
Pages 9-10

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Using technology to address old problems in new ways

Elliot Soloway, Cathie Norris
Pages 11-18

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From Washington: shaping public policy in the information age

Diane Crawford
Pages 21-24

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Viewpoint: did Chuck Babbage predict software piracy?

Roger A. Coldwell
Pages 25-27

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Forum: only the names have changed

Pages 28-31

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Information systems and economics

Robert J. Kauffman, Frederick J. Riggins
Pages 32-34

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The emerging role of electronic marketplaces on the Internet

Yannis Bakos
Pages 35-42

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Internet service providers, proprietary content, and the battle for users' dollars

Rajiv M. Dewan, Marshall L. Freimer, Abraham Seidmann
Pages 43-48

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Beyond the productivity paradox

Erik Brynjolfsson, Lorin M. Hitt
Pages 49-55

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International dimensions of the productivity paradox

Sanjeen Dewan, Kenneth L. Kraemer
Pages 56-62

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Progress, obstacles, and opportunities in software engineering economics

Chris F. Kemerer
Pages 63-66

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Evaluating the cost of software quality

Sandra A. Slaughter, Donald E. Harter, Mayuram S. Krishnan
Pages 67-73

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Spam!

Lorrie Faith Cranor, Brian A. LaMacchia
Pages 74-83

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Web-based development of complex information products

Roy T. Fielding, E. James Whitehead, Kenneth M. Anderson, Gregory A. Bolcer, Peyman Oreizy, Richard N. Taylor
Pages 84-92

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The case for user-centered CASE tools

Stan Jarzabek, Riri Huang
Pages 93-99

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Effective distribution of object-oriented applications

Sandeep Purao, Hemant Jain, Derek Narareth
Pages 100-108

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Achieving bottom-line improvements with enterprise frameworks

David S. Hamu, Mohamed E. Fayad
Pages 110-113

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Computer science and software engineering: filing for divorce?

Peter J. Denning
Page 128

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