COLUMN: Editorial pointers
Page 5
DEPARTMENT: News track
Robert Fox
Pages 9-10
COLUMN: The business of software
The human factor in software development is the ingredient that ultimately gives a project team its soul.
Phillip G. Armour
Pages 11-14
COLUMN: From Washington
The contested balance of civil liberties vs. police power was never more apparent than on September 11.
Neil Munro
Pages 15-17
COLUMN: On site
Ignoring the `e' component in business education does a great disservice to students preparing for a career in business.
Lloyd W. Bartholome, David H. Olsen
Pages 19-21
COLUMN: Viewpoint
How collaborative technologies can facilitate face-to-face meetings without the need to even be in the same room.
Anthony M. Townsend, Anthony R. Hendrickson, Samuel M. DeMarie
Pages 23-26
SPECIAL ISSUE: Game engines in scientific research
Serious computational results are derived from computer-based games.
Michael Lewis, Jeffrey Jacobson
Pages 27-31
Michael Lewis
Pages 30-31
John E. Laird
Pages 32-35
Wayne Piekarski, Bruce Thomas
Pages 36-38
Jeffrey Jacobson, Zimmy Hwang
Pages 39-42
Gal A. Kaminka, Manuela M. Veloso, Steve Schaffer, Chris Sollitto, Rogelio Adobbati, Andrew N. Marshall, Andrew Scholer, Sheila Tejada
Pages 43-45
Markus Bylund, Fredrik Espinoza
Pages 46-48
CACM Staff
Pages 49-52
SPECIAL ISSUE: Internet abuse in the workplace
The ubiquitous nature of the Internet is dramatically revolutionizing the manner in which organizations and individuals acquire and distribute information. Recent reports from the International Data Group indicate the number …
Murugan Anandarajan
Pages 53-54
Web addict or happy employee?
Jeffrey M. Stanton
Pages 55-59
"Banana Time" takes on new dimensions when it comes to the Internet.
Jo Ann Oravec
Pages 60-63
France Belanger, Craig Van Slyke
Pages 64-65
Cyberloafing in an Asian context.
Vivien K. G. Lim, Thompson S. H. Teo, Geok Leng Loo
Pages 66-70
Regulating Internet activities so that targeted outcomes remain within acceptable limits.
Claire A. Simmers
Pages 71-74
Surveying use policies of three organizations—educational institutions, ISPs, and non-ISPs.
Keng Siau, Fiona Fui-Hoon Nah, Limei Teng
Pages 75-79
Using a controlled setting to study the effects of monitoring.
Andrew Urbaczewski, Leonard M. Jessup
Pages 80-83
The legal basis for workplace surveillance when dealing with two particular Internet abuses.
Raymond R. Panko, Hazel Glenn Beh
Pages 84-87
How can voice over the Internet claim a greater share of the worldwide phone market from the voice infrastructure dominated for more than 100 years by the public-switched telephone network?
Upkar Varshney, Andy Snow, Matt McGivern, Christi Howard
Pages 89-96
What do end users want? A survey of helpdesk services found they're more likely to turn to informal and online sources of support, including friends and vendors.
Chittibabu Govindarajulu
Pages 97-100
Though the TCO of end-user workstations can always be reduced by sacrificing end-user service, careful planning can reduce the costs without the sacrifice.
Julie Smith David, David Schuff, Robert St. Louis
Pages 101-106
COLUMN: Technical opinion
The UML sits at an architectural crossroad. Will UML 2.0 resolve the problems of UML 1.x or will it succumb to the dreaded second-language syndrome?
Cris Kobryn
Pages 107-110
COLUMN: Thinking objectively
The kitchen proves an ideal setting to illustrate how stability and change work together within software.
Mohamed Fayad
Pages 111-115
Robert E. Filman, Stuart Barrett, Diana D. Lee, Ted Linden
Pages 116-122
COLUMN: Inside risks
Rebecca Mercuri
Page 172