DEPARTMENT: Editorial pointers
Diane Crawford
Page 5
DEPARTMENT: News track
CACM Staff
Pages 9-10
DEPARTMENT: Forum
Pages 11-13
COLUMN: The profession of IT
The persistent public image of computing as a field of programmers has become a costly myth. Reversing it is possible but not easy.
Peter J. Denning
Pages 15-20
COLUMN: On site
"Ever since my eye swelled up, I've gone to church to pray for a cure...I always knew He would send a way to make me better---I just didn't know it was going to be from London," says Anna Mobutsu, a 23-year-old farm laborer,"But …
Victor W. A. Mbarika
Pages 21-24
COLUMN: Security watch
Regulations intended to improve health care data access have created new security risks along with headaches for patients and practitioners.
Rebecca T. Mercuri
Pages 25-28
COLUMN: Technology strategy and management
Microsoft must alter its strategy to avoid an increasingly litigious future.
Michael A. Cusumano
Pages 29-31
COLUMN: Viewpoint
The result is likely to be increased IT employment diffused throughout the U.S. economy, especially in non-tech industrial sectors.
Catherine L. Mann
Pages 33-35
Donna L. Hoffman, Thomas P. Novak, Alladi Venkatesh
Pages 37-42
Exploring factors influencing the social impact of Internet use.
Linda A. Jackson, Alexander von Eye, Gretchen Barbatsis, Frank Biocca, Hiram E. Fitzgerald, Yong Zhao
Pages 43-47
An Oregon police department successfully enlists tech-savvy citizens to serve as police reserve specialists.
Warren Harrison, George Heuston, Sarah Mocas, Mark Morrissey, John Richardson
Pages 48-52
Why should faculty members develop online courses if the effort may be detrimental to their promotion or tenure?
George P. Schell
Pages 53-56
This framework helps navigate the standards maze to develop a flexible applications infrastructure that advances an organization's strategic business needs.
Kaushal Chari, Saravanan Seshadri
Pages 58-63
How and why the same software system implementation can produce fundamentally different results.
Maris G. Martinsons
Pages 65-68
Examining cases of failed ERP system implementation in China and explaining the unique circumstances.
Huigang Liang, Yajiong Xue, William R. Boulton, Terry Anthony Byrd
Pages 69-72
How should financial service firms, online and off, adjust their customer-acquisition and -service strategies to reflect investors' changing expectations?
Troy J. Strader, Sridhar N. Ramaswami
Pages 73-76
Using an object or entity class to represent a composite provides straightforward answers, making this approach superior to the use of relationship classes or associations.
Graeme Shanks, Elizabeth Tansley, Ron Weber
Pages 77-80
Project managers and systems analysts can tackle the challenges of representing system requirements using the object-oriented approach.
Narasimha Bolloju
Pages 81-86
Huseyin Cavusoglu, Birendra Mishra, Srinivasan Raghunathan
Pages 87-92
COLUMN: Inside risks
Paul Kocher, Bruce Schneier
Page 104