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Virtual Collaboration in the Age of the Coronavirus

By Paul Marks
Communications of the ACM, September 2020, Vol. 63 No. 9, Pages 21-23
10.1145/3409803
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Suitable Technologies' telepresence robot — Credit: Flickr

When the COVID-19 pandemic began sweeping the globe early in the year, and governments began enforcing lockdowns that forced people to stay at home to depress infection rates, videoconferencing technologies rocketed into public consciousness as never before.

Professional apps including Zoom, Skype, Webex, and Microsoft Teams were suddenly thrown into the hands of people who had never used them, alongside more social-media-oriented ones like Houseparty and Whereby, as people sought virtual connection and collaboration tools to cope with the stay-at-home and work-from-home orders.

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