Communications of the ACM
Women and Robots, 'there's Just No Trust'
A new study has found that women, when compared to men, demonstrated much more caution during interactions with an artificially intelligent device.?
Credit: Western Sydney University
Researchers at Western Sydney University in Australia conducted experiments to determine whether a trust dynamic could be established between humans and robots, and found women were much less likely than men to trust humanoid machines.
Western Sydney roboticist Chris Stanton compared how three levels of robot gaze--averted, constant, and situational--affected the probability of participants accepting the robot's advice when they disagreed on the correct answer.
"Women became noticeably uncomfortable and more guarded when the robot stared at them, but men behaved very differently, with frequent eye gaze from the robot appearing to have no effect," Stanton notes.
"In the experiment where the staring robot disagreed with the participant's response, women stuck with their gut instincts and did not change their answer despite coercion by the robot."
Stanton says the research is valuable in the push for human-robot collaboration, noting, "Social robots must be capable of fostering the trust and confidence of people they interact with."
From Western Sydney University
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