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How Universities Deploy Student Data

By Esther Shein
Communications of the ACM, April 2020, Vol. 63 No. 4, Pages 18-20
10.1145/3381910
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hands on keyboard and lines of code — Credit: Getty Images

Jon Reid acknowledges he's a bit of a procrastinator, and his study habits can be defined as "more loose and less structured." So when the now-third-year senior learned during his freshman year about a personalized education tool being offered at his school, the University of Michigan (U-M), Reid was immediately on board.

The second semester of Reid's freshman year, he took a Statistics 250-level course, which he says is "notoriously difficult at Michigan." Although Reid is a history major, he was required to take a quantitative reasoning class. "The first day I went into a lecture hall of maybe 300 students and I felt completely overwhelmed," he recalls. "Math is not my strong suit."

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