Communications of the ACM
Study Shows Consumer Excitement For Drones, Self-Driving Vehicles Has Grown Amid Pandemic
A study by the Consumer Technology Association found that U.S. consumers' enthusiasm for autonomous delivery technologies is growing during the COVID-19 pandemic,
Credit: TWICE
U.S. consumers' enthusiasm for autonomous delivery technologies – including drones, self-driving vehicles, and robots – is growing during the COVID-19 pandemic, according to the Consumer Technology Association (CTA)® Autonomous Delivery Systems: Consumer Awareness & Favorability Study.
The study finds one-quarter (26%) of consumers now view autonomous delivery technologies more favorably than before the coronavirus health crisis.
Half (49%) of consumers rate these technologies as somewhat or very favorable.
"With the increased need for contactless delivery, consumers are getting first-hand experience and becoming more familiar and comfortable with autonomous systems such as self-driving vehicles and drones," said CTA's Lesley Rohrbaugh.
"Our data shows that these emerging technologies are playing an important role in delivering essential groceries, household items, and medical supplies."
From TWICE
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