Communications of the ACM
Woolworths Launches Automated eStore in Melbourne
Woolworths in Australia is launching an automated eStore at its Carrum Downs supermarket in Melbourne.
Credit: Woolsworths Group
Woolworths in Australia is using technology to accelerate delivery of online orders and potentially improve order accuracy, starting with an automated eStore at its Carrum Downs supermarket in Melbourne.
The rollout also could help reduce aisle congestion for in-store customers, as Woolworths' personal shoppers choose most items from inventory without having to enter the store.
The system, produced by eGrocery automation vendor Takeoff Technologies, reportedly will help the store fulfill five times the online order volumes of a standard Woolworths outlet.
Woolworths Group CEO Brad Banducci said the automation "dramatically improves the speed, efficiency, and accuracy of the picking process" of thousands of online orders delivered to customers in southeast Melbourne suburbs every week.
From News.com.au
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