Communications of the ACM
Employee Surveillance Software Demand Increased as Workers Transitioned to Home Working
A new study found that demand for employee surveillance software rose 55% in June 2020, compared to the average before the Covid-19 pandemic.
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A study by virtual private network (VPN) review website Top10VPN found that demand for employee surveillance software rose 55% in June 2020, compared to the average before the Covid-19 pandemic.
Worldwide demand climbed 108% in April and 70% in May 2020, compared to searches conducted in 2019.
Moreover, queries on "how to monitor employees working from home" increased by 1,705% in April and 652% in May 2020, versus queries in the preceding year.
The growth in such a phrase's popularity reflects a lack of readiness among many companies for the sudden transition to working at home.
The most popular surveillance tools—Time Doctor, Hubstaff, and FlexiSPY—constitute nearly 60% of global demand for surveillance software, given the range of features offered; 81% of the most in-demand tools offer keystroke logging, and 61% offer Instant Messaging monitoring.
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