Communications of the ACM
The Computers Rejecting Your Job Application
Considering the fast-growing world of artificial intelligence-based recruitment.
Credit: Pymetrics
Frankly, it was a little stressful to know that my application was being judged by a computer and not by a human being.
A professional journalist, I had recently applied for a new job, and for the first part of the recruitment process the publisher made me play a number of simple online games from the comfort of my own home.
These included having to quickly count the number of dots in two boxes, inflating a balloon before it burst to win money, and matching emotions to facial expressions. Then an artificial intelligence (AI) software system assessed my personality, and either passed or failed me. No human had a look-in.
I wondered: is it fair for a computer alone to accept or reject your job application?
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