Communications of the ACM
We Tested AI Interview Tools. Here's What We Found.
Companies specializing in artificial intelligence-based job interviews reported a surge in business during the pandemic.
Credit: MIT Technology Review
After more than a year of the covid-19 pandemic, millions of people are searching for employment in the United States. AI-powered interview software claims to help employers sift through applications to find the best people for the job. Companies specializing in this technology reported a surge in business during the pandemic.
But as the demand for these technologies increases, so do questions about their accuracy and reliability. In the latest episode of MIT Technology Review's podcast "In Machines We Trust," we tested software from two firms specializing in AI job interviews, MyInterview and Curious Thing. And we found variations in the predictions and job-matching scores that raise concerns about what exactly these algorithms are evaluating.
From MIT Technology Review
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