Communications of the ACM
What Ever Happened to IBM's Watson?
Watson has not remade any industries. And it hasnt lifted IBMs fortunes.
Credit: Maria Chimishkyan
A decade ago, IBM's public confidence was unmistakable. Its Watson supercomputer had just trounced Ken Jennings, the best human "Jeopardy!" player ever, showcasing the power of artificial intelligence. This was only the beginning of a technological revolution about to sweep through society, the company pledged.
"Already," IBM declared in an advertisement the day after the Watson victory, "we are exploring ways to apply Watson skills to the rich, varied language of health care, finance, law and academia."
But inside the company, the star scientist behind Watson had a warning: Beware what you promise.
From The New York Times
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